New Patron Information

Welcome

Welcome to Hamilton North Public Library! We invite you to try any number of cool things:

My Account

To log in to your Evergreen account:

1. Go to www.hnpl.lib.in.us.
   
2. Click on the "My Account" button the top right of the page.
   
3. The first time you log into My Account in the catalog, you will be asked to enter your username or library barcode. Enter your full 14-digit barcode found on your library card.
   
4. For the password, enter the PIN you were given when the library issued your Evergreen Indiana card. If you do not know your PIN, the circulation staff can reset that for you.
   
5. A screen will appear stating that it appears to be the first time you have logged in and will prompt you to create a new password.
   
6. Follow the instructions and enter your old password, and then a new password 2 times Note: the new password MU“T be at least 7 characters long and include at least one letter (lower or upper case) and at least one number; it is also case sensitive.
   
7. A box should appear telling you that your password has been successfully updated.
   
8. You will then be prompted to log in again, this time using your 14-digit Library card barcode and your new password.
   
9. Your account will be displayed with the option to make changes to the following fields: your username, your password and your email address.
   
10. If you would like to change your username from your 14-digit barcode number to a new one that will be easier for you to remember, click on the word Change to do so.
    
11. In the text box, type in a new username (any format, case-sensitive). You will see a win- dow that tells you that your username has been successfully updated.
    

Reciprocal Borrowing

Now that you have a Hamilton North Public Library card, you qualify to use other Hamilton County libraries as well — we call this reciprocal borrowing. If you keep your library account in good standing ($10 or less in fines and fewer than 15 overdue items), you can visit other Hamilton County libraries to ask that they enter you into their system as a reciprocal borrower; bring your HNPL card with you when you go.

In addition to borrowing materials at any public library in Hamilton County, cardholders are able to attend programs and use various services offered by other Hamilton County public libraries.

As a reciprocal card holder, you may have the added convenience of being able to use the library closest to home.

Please note, any item checked out at a reciprocal library that is not a member of Evergreen Indiana must be returned to the library at which it was checked out. Since Westfield Public Library and Hamilton North Public Library are Evergreen libraries, any materials that you check out at one may be returned to the other.

Reciprocal borrowers might not have access to another library’s downloadable media, e.g. ebooks and digital music. Each library has its own rules regarding reciprocal borrowers’ access to online resources.

To learn more about the materials, programs, and services at the seven locations within the five library systems in Hamilton County, visit each library’s website:

Hamilton North www.hnpl.lib.in.us

Carmel Clay www.carmel.lib.in.us

Hamilton East www.hepl.lib.in.us

Sheridan www.sheridan.lib.in.us

Westfield Washington www.wwpl.lib.in.us

Library Services

Reference: Patrons may ask library staff questions in person, by e-mail, and through our website’s Ask a Librarian form at www.hnpl.lib.in.us/forms/ask-a-librarian.

Notary: A Notary Public is available at the Cicero Branch most weekdays. Appointments are requested. There is no charge for this service. Should your document require one or more credible witnesses, you must bring a person or persons who know you personally to serve in this capacity. 

Internet Access/Wi-Fi: Both branches of HNPL offer internet access in our computer labs and through our Wi-Fi. This service is available at no charge to library visitors.

Disc Repair: HNPL offers disc repair for audio and data CDs, DVDs, games and Blu-rays. The cost for this service is $2.00 a disc.

Policies

MAXIMUM NUMBER OF ITEMS THAT MAY BE CHECKED OUT AT ONE TIME IS 100

• A cardholder may have only 10 DVDs, and 2 video games checked out at any one time.
  

BORROWING FROM OUTSIDE OF YOUR HOME LIBRARY

A few limits will affect the types of items you may borrow from other Evergreen Indiana consortium member libraries.

The following items are not available via the state-wide delivery service:

• All materials that were added to a given library’s collection during the previous 6 months.
  

REASONS YOU MAY BE BLOCKED FROM PLACING A HOLD

• You have 10 items on hold already. You may have no more than 10 holds in the Evergreen Indiana Consortium Libraries at a time.
  
• You are trying to place a hold on a new item or an audiovisual item owned by another Evergreen Indiana library.
  
• Your card is expired. (Renewal is easy!)
  

REASONS YOU MAY BE BLOCKED FROM CHECKING OUT ITEMS

• You have 15 or more items overdue.
  
• You have fines totaling $10 or more.
  
• You have reached the checkout limit.
  

FINES

• All overdue circulating materials will be charged at the 25 cents per day, per item.
  

OVERDUE NOTICES

Customers with current email addresses on file with HNPL should receive these courtesy notices:

• Email pre-notice sent 3 days prior to the due date
  
• Email notice sent on the day the item is due
  
• Email notice sent 14 days after an item is due
  
• Email notice sent 28 days after an item is due
  

Customers who do NOT have a current email address in the library’s records receive only the following notices, which are delivered by the USPS:

• 14 days overdue notice
  
• 28 days overdue notice
  

CHECKING OUT & RENEWING ITEMS

Circulation periods:

• 21 DAYS: Books and audiobooks
  
• 14 DAYS: Music CDs, new books, new audiobooks, and bestsellers
  
• 7 DAYS: DVDs, video games, magazines
  

Items that remain in the Library:

• Most current issues of magazines
  
• Reference materials