Employment Opportunities

large wooden circulation desk with giant clock behind it
HNPL has the following job opening:

Job Title: Library Aide

Reports To: Circulation Manager

Status: Part-time, Nonexempt (hourly)

Starting: $10.75/hour

Hours/Week: Approximately 20 hours each week on a rotating schedule:

Week 1: M:10-2, T:130-530, W:130-530, R: 130-530 F:1-5

Week 2: M:10-2, T:130-530, W: 130-530 R:130-530, S:10-2

SUMMARY

Assists customers in the circulation and location of materials and information in a friendly and welcoming manner. Keeps materials organized on shelves according to library procedures.

ESSENTIAL DUTIES and RESPONSIBILITIES

1. Check materials in and out.

2. Search collection for overdue and missing materials.

3. Answers the telephone; answers questions appropriate to skill level; relays messages to appropriate individuals.

4. Performs holds management – including hold list and hold shelf maintenance.

5. Assists patrons with routine location questions - referring patrons to other staff members as needed; assists patrons to look up materials on the computer and instructs patrons in the use of the library equipment.

6. Assists patrons in placing holds.

7. Collect fines and provide appropriate change.

8. Operates standard library equipment such as copiers, cash register and integrated library system.

9. Inspect returned items for damage.

10. May accept donations and issue donation receipts.

11. Register new patrons and update existing patron accounts.

12. Shelve library materials.

13. Shelf-reads, weeds, and shifts materials as needed.

14. Assist with inventory of collection

15. Perform various opening and closing procedures.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily by the end of the first three months of service. Individuals are expected to be proficient at assigned tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or equivalent combination of education and experience. Prefer knowledge and/or prior experience in the following areas: customer service; filing; organization (arrangement); resolving customer complaints; working on a team; and working with computer hardware and software. Experience with MS Word and Excel is a must.

DRIVERS LICENSE and TRANSPORTATION

A driver's license is not required for this position. Each employee is expected to provide his or her reliable means to and from work.

COMMUNICATION/INTERPERSONAL SKILLS and OTHER REQUIREMENTS

Applicable abilities, aptitudes and personality includes: coachable; good judgment; perform well under pressure; promote the Library in a positive manner through interactions with customers and visitors; readily adapt to change; team player; work with details and people simultaneously; and the ability to speak and read English.

Schedule: This job requires both day and evening weekday hours, as well as one Saturday a month. Applicants should have a good deal of schedule flexibility.

This job description is intended to describe the type and level of work being performed by a person assigned to this job. It is not an exhaustive list of duties and responsibilities required by a person so classified. Other functions may be assigned, and management retains the right to add or change duties at any time.

APPLICATION INSTRUCTIONS:

Preferred methods of application: An application for this position may be obtained by coming to the library and asking at the front desk. Resumes are required and may be attached to the application along with 3 references.

Please contact Jennifer Crusenberry, Circulation Manager, with questions concerning this job vacancy. Phone: 317-984-5623, Ext. 3003 Email: jcrusenberry@hnpl.lib.in.us